Legal Documents

Privacy Policy

Protecting your personal information is our top priority at Newpkl. This Privacy Policy clearly sets out what data we collect, why we collect it, how we use it, and what rights you have.

Last updated: 1 January 2026

How We Protect Your Privacy

A quick overview of the key pillars of Newpkl's Privacy Policy.

Encrypted Data Storage

All your personal and financial information is stored using SSL/TLS encryption. No unauthorised party can access this data.

No sale of data to third parties

Newpkl never sells your information to advertisers or third parties. Data is shared only with essential partners, and strictly to the extent needed to deliver our services.

Minimal data collection

We only collect information that is necessary to provide our services and meet legal obligations. Collecting data beyond what is needed goes against our policy.

Regular Security Audits

Newpkl's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Transparent policy

Newpkl's privacy policy is written in plain, easy-to-understand language so every Bangladeshi user has a clear picture of their rights and our responsibilities.

1

Introduction & applicability

This Privacy Policy ("Policy") applies to the newpkl platform and all services under it. By using the Newpkl website, registering an account, or using any of our services, you agree to this Privacy Policy.

Newpkl is an internationally licensed online Sports Betting and casino platform. We believe your personal data belongs to you — and protecting it is our foremost responsibility. That's why we are always transparent about what data we collect, why we collect it, and how it will be used.

This Privacy Policy has been drafted in accordance with international data protection standards. We also comply with applicable local laws and regulations for users in Bangladesh.

Please review this policy periodically. When changes are made, the "Last Updated" date will be revised, and significant changes will be notified to your registered number.

2

What Information We Collect

Newpkl collects only the data that is necessary. A breakdown by category is provided below:

Data Type Example Purpose of collection
Identity information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact information Mobile number, email address Account verification & support
Financial information Mobile wallet number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser information Security & Fraud Prevention
Usage Data Betting history, game preferences, login times Service improvement & personalization
Location data Approximate geographic location (IP-based) Restricted Region Verification & Compliance

Newpkl never unnecessarily collects sensitive information such as religious beliefs, political opinions, or ethnic identity.

Support messages and feedback you send may also be stored in our records for service improvement purposes. This information is never shared with third parties.

3

How Your Data Is Used

Newpkl uses collected data only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Management: For registration, login, password recovery, and profile updates.
  • Service Delivery: For processing bets, accepting deposits, completing withdrawals, and issuing bonuses.
  • Security Assurance: To detect and prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To comply with licensing authority guidelines and applicable local laws.
  • Support provided: To provide prompt and effective support in resolving your issues and handling any complaints.
  • Service improvement: To analyse usage patterns and develop new features, as well as improve existing services.
  • Sending notifications: To keep you informed about important updates, promotions, and policy changes — only with your consent.

Newpkl never profiles your personal information for advertising purposes or shares it with third-party ad networks. Your data is used solely to improve Newpkl's services.

4

Data sharing & disclosure

Newpkl does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:

  • Payment processor: Only the information required to process transactions with approved payment partners such as bKash, Nagad, and Rocket.
  • KYC verification agency: With a licensed third-party KYC provider for identity verification.
  • Law enforcement agencies: To provide information to authorities when required by court order or legal obligation.
  • Security specialists: For system audits and fraud investigations — under strict confidentiality agreements.

Before sharing data with any third party, Newpkl ensures that the party maintains adequate security standards and will use the data solely for the specified purpose.

In some cases, your data may be stored on servers outside Bangladesh. The same level of protection applies regardless, and all applicable international data protection standards are observed.

5

Cookie Policy

Newpkl uses cookies and similar technologies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Login session protection, security tokens Until end of session
Functional Cookies Remembering language preferences and game settings 30 Days
Analytics Cookies Site usage pattern analysis (anonymized) 90 days
Security Cookies Fraud detection and unusual activity monitoring 7 Days

You can disable cookies through your browser settings. However, disabling essential cookies may affect certain core features of the site, such as maintaining your login session.

  • Newpkl does not use third-party advertising cookies.
  • All data collected through analytics cookies is completely anonymized.
  • For more details about cookies, contact us at support@newpkl.ws.
6

Data protection measures

Newpkl uses industry-standard technology and processes to protect your data. Our security framework operates across multiple layers — so if one layer is compromised, the others continue to keep your information secure.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account login.
  • Firewall & Intrusion Detection: Unauthorized access attempts are blocked immediately.
  • Regular Backups: Data is regularly backed up in encrypted form — on entirely separate servers.
  • Staff training: All Newpkl staff receive regular training on data protection.
  • Minimum access principle: Only authorized personnel with a specific need are permitted to access relevant data.
  • Security audit: Full security audits conducted by independent third-party experts every 6 months.

In the event of a data breach, Newpkl will notify affected users within the legally required timeframe and take immediate steps to minimize any harm.

7

Your Rights

Under Newpkl's privacy policy, you have the following rights. To exercise any of them, contact us at support@newpkl.ws.

Right to access data

You have the right to know and access what information we hold about you.

Right to Rectification

You can request corrections to inaccurate or incomplete information at any time.

Right to Erasure

Under certain conditions, you may request that your personal data be deleted.

Right to Object to Processing

You can object to your data being used for specific purposes.

Data portability

You can request a download of your data in a standard, portable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

Once a rights request is received, Newpkl typically responds within 7–14 business days. In complex cases, this may take up to 30 days, and you will be notified in advance if so.

8

Children's Privacy

Newpkl is strictly for adults — you must be at least 18 years old to use our services. We do not knowingly collect or process data from anyone under the age of 18.

  • Age is verified at the time of registration, and a National ID or other supporting document may be requested if needed.
  • If a minor is found to have opened an account, it is immediately closed and all associated data is deleted.
  • If a parent or guardian believes their child has created an account, please contact us immediately at support@newpkl.ws.

No withdrawals can be made from any account without proof of age (18+). Keeping minors away from gaming is a shared responsibility between parents and Newpkl.

9

Third-Party Links & Services

Certain areas of the Newpkl platform may reference third-party services — such as payment gateways. These services have their own privacy policies that are outside Newpkl's control.

  • When making a payment, you are redirected to bKash, Nagad, or Rocket's own environment — their respective policies apply there.
  • Newpkl is not responsible for the privacy practices of any third-party services.
  • We recommend reading a third party's policy before using their services.

Newpkl works only with trusted, licensed payment partners. However, once you navigate to a third-party site, your experience there is governed by that party's own policies.

10

Policy Changes & Updates

Newpkl reserves the right to update this Privacy Policy as necessary. Depending on the nature and significance of any changes, we will notify you in the following ways:

  • Minor Changes: The "Last Updated" date on this page will be revised accordingly.
  • Moderate changes: A notification banner is displayed on the site.
  • Major Changes: Notification is sent via SMS or email to your registered mobile number — at least 7 days before the change takes effect.

Continued use of Newpkl after any changes take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you may request that your account be closed.

11

Contact & complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Newpkl's data protection team typically responds in Bengali within 1–3 business days.

  • Email: support@newpkl.ws
  • Live Chat: always available in the bottom-right corner of the site.
  • Support hours: 24 hours a day, 7 days a week.

Including the following details in your complaint will help us resolve it faster:

  • Your account ID or registered mobile number.
  • The subject of the complaint and the relevant date(s).
  • A detailed description of the issue.

Newpkl takes all privacy-related complaints seriously. Any information you submit will be used solely for the purpose of resolving your complaint.


FAQ

Answers to the most frequently asked questions about our privacy policy.

No, never. Newpkl does not sell your personal information to any third party. Limited data is shared with approved partners — such as for payment processing or KYC verification — only as needed and under strict confidentiality agreements.

All data is retained while your account is active. After account closure, certain records — particularly financial transaction history — may be kept for a defined period as required by law. Once that period ends, your data is securely deleted.

Yes, you may request deletion of your data under certain conditions. However, some information may not be removable due to legal obligations — such as financial transaction records that must be retained for regulatory purposes. Send your request to support@newpkl.ws.

Promotional messages are sent only with your consent. You can opt out of marketing communications at any time — through your account settings or by emailing support@newpkl.ws. Essential account notifications cannot be turned off.

In some cases, your data may be stored on international servers — typically due to server availability and performance reasons. In all cases, international data protection standards are upheld and the same level of protection for your data is guaranteed.
Safe & Transparent

Your data is always protected at Newpkl

Read our Privacy Policy? Register now and enjoy a trusted, secure betting experience.

SSL encryption Your Data Is Never Sold 24/7 Bengali Support Your Data, Your Control
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